Frequently Asked Questions:

Do you take credit or debit card?

Yes we certainly do along with cash or bank transfer if you prefer.

Do you require a deposit?

Yes we kindly ask that you pay a 50% non-refundable deposit at the time of booking preferably by credit or debit card, however if for any unforeseen reason or circumstance you are not able to get here as planned please let us know as early as possible.

What happens if I need to cancel?

We offer free cancellation direct with us up to 21 days prior to your stay (for third party platforms up to 28 days prior to your stay). As we are a small independent business we would require you to pay the full balance of your stay for cancellations within 21 days before your stay (for third party platforms within 28 days prior to stay). We highly recommend that you take out travel insurance for your trip to cover any unforeseen circumstances. In the event of a no show we would require you to pay the full cost of your stay.

Do we allow dogs?

Yes we are able to accommodate a dog only in our Studio Apartment with kitchenette room, please ensure that you let us know that you wish to bring a dog when you make your booking – there is a nominal charge for dogs of £25 per stay.

Do you take one night bookings?

Yes we do take one night bookings, however please contact us direct and we will let you know if we can accommodate your request.

Do you have internet access in guest bedrooms?

Yes we offer all our guests free Wi-Fi during their stay and you will be provided with the code when you arrive.

Do you cater for special diets?

Yes we can accommodate special diets wherever possible, we kindly ask you discuss your requirements with us at the time of making your booking.

What are your check-in and check-out times?

Check-in on the day of arrival is normally between 4pm and 6pm. We kindly ask you to check-out on the day of departure by 10am.

However should you require an earlier or later check-in time please let us know on booking and we will do our best to accommodate your request.

Please note a discretionary surcharge may apply to check-ins outside of the normal hours.

Do we have disabled facilities?

We have a room on the ground floor of the property however there are 3 small steps up to the front door and two steps down to the dining room on the same level. Please discuss your requirements with us when you make your booking and we can advise you personally.

Do we offer free off road parking?

Yes we have ample parking for our guests and you are welcome to leave your car at the house during your stay if you wish to take the bus into Edinburgh. Please note that guests leave their vehicle at their own risk and Just B is not liable for any theft or damage to vehicles parked on our premises.

Do you accommodate children?

Yes we can accommodate children that are 12-15 years old however children 16 years and over are classed as adults. Unfortunately we cannot accommodate children under 12 years of age due to the comfort of other guests.

If you require any further information please contact us